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Technical help page
To use your S-Boston pocket hand warmer more efficiently
1. Only fill your S-Boston with a full tank when the product is new or when you are sure the fuel tank is empty. If tank is too full the catalyst will become damp resulting in a delayed ignition (taking more than 5 seconds to ignite) and a slower heating process.
2. When you think some fluid remains in the tank Do not re-fill with lighter fluid, hold ignition button down for 10 seconds to see if unit ignites, if it fails add 1 small squeeze of lighter fluid to the tank, this encourages any fluid remaining in the tank to reach the important components and ignite, leave it for 10 seconds before igniting to avoid getting the catalyst wet.
3. If you don’t know how much fluid is in the tank Just fill the unit with 1/4 tank and hold the ignition button down for 10 seconds
4. If your unit won’t ignite If your S-Boston won’t ignite this is due to a damp catalyst, separate the 2 halves and leave them overnight, then go back to No. 2 and try process again.
Frequently Asked Questions & Solutions
Question 1 - My S-Boston doesn’t ignite. - My S-Boston doesn’t get hot. - My S-Boston does get hot but not as hot as expected.
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1. Make sure there is enough lighter fluid in the barrel. 2. Check the catalyst is not wet or damp from excessive fluid. See page 17 of S-Boston User Guide provided. If It is wet, separate two halves and leave In a dry place for 24 hours to dry. 3. Make sure you hold the ignition btton Down for more than 15 seconds to ensure ignition. Allow 15 minutes for unit to start heating up. 4. Keep the unit out of the pouch until it reaches desired temperature. (Caution unit will be hot, handle with care) 5.Check the batteries.
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Question 2 My S-Boston smokes when I attempt to ignite.
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6. The Catalyst might be wet from excessive lighter fluid. If so, see Solutions No. 2. |
Question 3 My S-Boston keeps falling apart /separating.
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7. The main body of the unit is made from aluminium, so can be squeezed together to tighten whenever necessary. Squeeze front and back of top half of unit. |
Question 4 How do I fill the barrel with the Correct amount of fluid?
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8. When the barrel is empty using the fluid Supply cup fill to the Grid line marked Upper (Full tank) or lower (half tank). If you accidently over fill the barrel, remove excess fluid with a dry cloth or tissue. |
If your problem has still not been resolved please contact us.
J&K Trading
Email: sales@saltheater.com
Tel: 020 8404 7405 / 0789 6200 385
