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FAQ

Frequently Asked Questions & Solutions

 

Question 1

- My S-Boston doesnt ignite.

- My S-Boston doesnt get hot.

- My S-Boston does get hot but not as hot as expected.

 

 

 

1. Make sure there is enough lighter fluid in the barrel.

2. Check the catalyst is not wet or damp from excessive fluid. See page 17 of S-Boston User Guide provided. If It is wet, separate two halves and leave In a dry place for 24 hours to dry.

3. Make sure you hold the ignition btton Down for more than 15 seconds to ensure ignition. Allow 15 minutes for unit to start heating up.

4. Keep the unit out of the pouch until it reaches desired temperature. (Caution unit will be hot, handle with care)

5.Check the batteries.

 

Question 2

My S-Boston smokes when I attempt to ignite.

 

6. The Catalyst might be wet from excessive lighter fluid. If so, see Solutions No. 2.

Question 3

My S-Boston keeps falling apart /separating.

 

7. The main body of the unit is made from aluminium, so can be squeezed together to tighten whenever necessary. Squeeze front and back of top half of unit.

Question 4

How do I fill the barrel with the Correct amount of fluid?

 

8. When the barrel is empty using the fluid Supply cup fill to the Grid line marked Upper (Full tank) or lower (half tank). If you accidently over fill the barrel, remove excess fluid with a dry cloth or tissue.

 

 

If your problem has still not been resolved please contact us.

J&K Trading

Email: sales@saltheater.com

Tel: 020 8404 7405 / 0789 6200 385

 

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