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Terms & Conditions

 

Payment methods

We accept payments through paypal.com. You do not need to have an account on paypal to make a payment. Alternatively you can send us a cheque made payable to J&K Trading UK LTD to the address below.
 

J&K Trading UK LTD

13 Broxbourne Close

Giffard Park

Milton Keynes

MK14 5JP

UK

 


Delivery


We use Royal Mail.  Order are posted within 2 working days and delivery should take from 1-3 days from the date of despatch, however outlying areas such as the Highlands & Islands of Scotland, the IOM & IOW may take slightly longer. Orders from outside UK take 3-7 days from the date of despatch. Please allow 7 working days from the date of despatch before querying a delivery. Any claims for lost goods must be completed within 20 days of payment date.


Returns and Refunds
If your purchase has faults, please email us at
sales@supergoose.co.uk to notify us the nature of the faults. You will received a reply with further instructions from us within 2-3 working days. Once your purchase is believed to have faults by our quality control team we will reimburse the return postage. You are also entitled to a replacement or a refund for the product price.


If you want to return your purchase for any other reasons, you can return it within 14 days of purchase in its original unworn, unused condition with the original box and we will refund the product price. Please ensure that your order number is in the envelope so we can locate your details to offer the refund. This will not include your postage costs. We do not pay the postage costs of returns.

We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.

Please return items to


J&K Trading UK LTD

13 Broxbourne Close

Giffard Park

Milton Keynes

MK14 5JP


Intellectual Property Rights

 

We or our partners are the owner or the licensee of all intellectual property rights contained in the Site and in the material published on it. All such rights are reserved. You must not use any part of the materials on the Site for commercial purposes without first obtaining a licence to do so from us at J&K Trading UK LTD. If you breach these Terms, your right to use the site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We respect the intellectual property rights of others and we ask our partners to do the same. If you are aware that any of your intellectual property rights have been infringed on the site, please email sales@supergoose.co.uk and outline the reason for your concern.

 

Privacy Policy

This website is operated by J&K Trading UK LTD. Our office address is 13 Broxbourne Close, Giffard Park, Milton Keynes, MK14 5JP.

 

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
 

Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

 

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.


 


Complaints

Any complaints contact us by email 
sales@supergoose.co.uk or

write to us at

J&K Trading UK LTD

13 Broxbourne Close

Giffard Park

Milton Keynes

MK14 5JP

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© J&K Trading UK Limited Registered Office: 13 Broxbourne Close, Giffard Park, Milton Keynes, MK14 5JP, UK. Company Registration NO. 8900073.